Privacy Policy

    Last updated: January 2026

    1Introduction

    Welcome to Ralfi. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered e-commerce assistant application.


    2Information We Collect

    We may collect the following types of information:

    • Personal Information: Such as your name, email address, and account details when you sign up.
    • Usage Data: Information about how you interact with Ralfi, including chat conversations, product preferences, and shopping patterns.
    • Device Information: Data related to your device, such as IP address, operating system, and browser type.

    3How We Use Your Information

    We use the collected information to:

    • Provide and improve Ralfi's AI assistant services.
    • Personalize product recommendations and your shopping experience.
    • Process orders and manage your cart.
    • Monitor and analyze usage trends.
    • Ensure security and prevent fraudulent activities.

    4Sharing Your Information

    We do not sell or rent your personal data. However, we may share your information with:

    • Service Providers: Third parties that assist in app functionality, analytics, payment processing, and customer support.
    • Legal Authorities: When required by law or to protect our rights and users.

    5Data Security

    We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All communications with Ralfi are encrypted and securely stored.


    6Cookies and Tracking Technologies

    We may use cookies and similar tracking technologies to enhance user experience, analyze trends, remember your preferences, and administer the application.


    7Your Rights and Choices

    Depending on your location, you may have rights regarding your personal data, including:

    • Accessing or requesting a copy of your data.
    • Updating or deleting your information.
    • Opting out of marketing communications.
    • Requesting deletion of your conversation history.

    8Third-Party Links

    Ralfi may contain links to third-party sites or integrate with external services. We are not responsible for the privacy practices of these external websites or platforms.


    9Children's Privacy

    Ralfi is not intended for individuals under the age of 13. We do not knowingly collect data from children under this age.


    10Changes to This Policy

    We may update this Privacy Policy from time to time. Continued use of Ralfi after changes indicates acceptance of the updated policy.